I bought my Buick Lucerne a year ago from Carson. He was great about sending me videos of the two Lucernes he had since I was hours away. Unfortunately my Buick was totaled a couple of months ago by hail here in Texas. I really miss that car it was great!
Awesome. Carson was an excellent sales person.
In the beginning the staff was great, the process seemed smooth until after negotiation my trade in value was somehow reduced by a $1000, went ahead and bought the recommended "flawless" extended warranty separately. Drove away feeling okay with the experience and loving my new vehicle. After refinancing with my bank and found a better priced, with better coverage, extended warranty plan that I wanted to cancel, all customer service went out the door. The purchase had been made, I then began to realize the good experience with the dealership had ended. After weeks of struggling to cancel the extended warranty only to be penalized on the return, I can only say stay away from the loan department. Do your own research and use your own bank. Be warned, they will take advantage of you if they can! Avoid the ALLY extended warranty they push, it is NOT the best EW package on the market!
Great friendly place to buy a car!
They seemed very friendly, but I was just there to sign papers
Pella Motors is a US Car Dealer based in Pella, Iowa. Pella Motors is located at 604 E Oskaloosa St, Pella, IA 50219, USA.
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